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FAQ
FAQ
1. Question: : What kinds of service do you offer?
We supply exhibition stand construction services (with all kinds of materials,such as Aluminum profiles,fabric,truss systems and wood structure),Truss systems ,Shell scheme stands,Raw Material of Octanorm system,Tower & Tent,Raised floor (Dancing floor,Glass floor,Wood floor) ,Stages, ect.
It is a one-stop services for exhibitors in following cities
from stand design - production - installation - dismantling
Shanghai , Beijing , Guangzhou , Shenzhen , Hongkong , Macau , Dalian , Tianjin , all cities in china.

2.Question:: Could you develop the design depend on my design brief?
Yes,we have professional designer team.And we will make the design for you in a short time.Commonly it will take 3-working day.

3. Question:: If we have design with techinical drawing alredy,can you do stand for us?
Sure,we can ,we done a lot projects for oversea designer agency and exhibitors.we done a lot of big projects ,for examples ,
Portugal Pavilion ,Argentina Pavilion,Yemen Pavilion, Korea Pavilion, India Pavilion,Morroc Pavilion...

4.Question:: what is your worknet in china and oversea?
we have 4 office and 5 factory in china.
Beijing -office with factory
Shanghai-offce with factory
Guangzhou-office with factory
Xiamen -office with factory
Shenzhen - Factory ,here we produce stands for hongkong and macau show,then ship to hongkong and macau

5.Question:How can I pay for my order?
We accept a variety of payment methods: T/T (Bank Transfer / Wire Transfer), Cash. Please send the payment details via email after payment. So we can check it and prepare your order in advance.

6.Question:: Do you accept any other currencies except USD?
Yes, we also accept currencies like EURO,HKD and RMB.

7.Question:: Do I need to pay additional bank fee if pay by T/T (Bank transfer)?
YiMu Exhibition would not charge you any fee for bank transfer. But banks would charge bank-to-bank transfer fee.So you need to pay the bank fees.

8.Question:: I just forgot 2 items after the order was paid, how should I do?
You can place a new order and tell our sales about it, we will arrange it for you and ship them together.

9.Question:How can I track my order?
Our sales will send the newest info(including design,drawings and photos) to you by email.So that you know the process of the products and can make everything in control.